Now that we have a spiffy new website, we'll be able to greater utilize the opportunities that it can provide. However, please be aware of the following:
When requesting an item to be posted, please provide it to the Support Team no later than two weeks prior to the posting date. This will allow the Team time to review and work with you to ensure the content is as good as it can be. If you have an urgent request, we cannot guarantee our availability to fulfill that request.
When requesting an enhancement or notifying the Support Team of a defect, please be aware that these will be added to a tracker and prioritized for resolution. This means that requests will not be addressed immediately (between 0 and 48 hours) unless it is determined to be critical in nature. We will do our best to address these items in a timely manner and will notify you when it has been completed.
To request a post, request an enhancement, or notify the Support Team of a defect, please contact email@example.com. We will respond to your message as soon as we are able to do so.